Core Interpersonal Skills
Verbal Communication
Effective verbal or spoken communication is dependent on a number of factors and cannot be fully isolated from other important interpersonal skills such as non-verbal communication, listening skills and clarification.
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Effective Speaking
Your voice can reveal as much about your personal history as your appearance.
The sound of a voice and the content of speech can provide clues to an individual's emotional state and a dialect can indicate their geographic roots.
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Non-Verbal Communication
Interpersonal communication not only involves the explicit meaning of words, the information or message conveyed, but also refers to implicit messages, whether intentional or not, which are expressed through non-verbal behaviors.
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Personal Appearance
Do you think that personal appearance is important?
If you answered yes, then you are correct. Personal appearance is very important.
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Listening Skills
Listening is key to all effective communication, without the ability to listen effectively messages are easily misunderstood – communication breaks down and the sender of the message can easily become frustrated or irritated.
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Active Listening
Active listening is a skill that can be acquired and developed with practice. However, active listening can be difficult to master and will, therefore, take time and patience.
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Reflecting
However good you think your listening skills are, the only person who can tell you if you have understood correctly or not is the speaker.
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Clarifying
Clarifying means to make (a statement or situation) less confused and more clearly comprehensible.
In communication,
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Barriers to Effective Communication
There are many reasons why interpersonal communications may fail. In many communications, the message (what is said) may not be received exactly the way the sender intended
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Improving Communication
Xcite™ believes that improving communication is very important. Why? Because effective communication skills are fundamental to success in many aspects of life. Many jobs require strong communication skills and socially people with improved communication skills usually have better interpersonal relationships.
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